Frequently Asked Questions

We introduce our cleaners before booking so you know who will be taking care of your space. We focus on familiarity and consistency whenever possible.

For the regular cleans, we aim to keep the same cleaner so the relationship feels familiar and comfortable.

Let us know. We take concerns seriously and will always work to make things right.

No. Some people are home, others aren't. We'll work with whatever feels most comfortable for you.

Yes. If you have specific preferenes, we're happy to accomodate them.

Pets are absolutely fine. Just let us know what makes them most comfortable.

You'll see the estimated price before confirming your booking. We will follow up with you shortly after with your full price.

No. nothing is charged without your confirmation.

Of course we're happy to clarify anything beforehand.